Privacy Policy

Tourongo ("we," "our," or "us") is a trust-first travel marketplace dedicated to providing Halal-friendly experiences in Lebanon, Turkey, and expanding regions. We are committed to protecting your personal data and your right to privacy.

Personal Information:

• Name, email address, and verified phone number
• Profile details (bio, languages, and tourism expertise)
• Dietary requirements and Halal-friendly preferences
• Government-issued ID (required for Guide verification)
• Location data for regional tour matching in Lebanon and Turkey

• To process bookings and facilitate payments via secure regional partners
• To verify Guide identities to maintain our trust-first promise
• To tailor itineraries to your Halal dietary and prayer-time needs
• To provide real-time notifications about your trips and support tickets
• To comply with regional travel regulations in Lebanon and Turkey

We only share information necessary to fulfill your travel experiences:

• Between Users: Necessary details shared between Guide and Traveler once a booking is confirmed.
• Payment Partners: Secure processing of transactions without storing card details on our servers.
• Regulatory Bodies: When required by the local laws of Lebanon or Turkey.

You have full control over your Tourongo data, including the right to access, rectify, or request deletion of your information. Contact us at privacy@tourongo.com.

We use essential cookies to keep you logged in and remember your regional preferences (such as language or currency settings).

We may update this policy as we expand. Material changes will be notified via our in-app notification system and email.