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How can we help?
Submit a message below or reach out via email — our team typically responds within 24 hours.
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Frequently asked questions
Quick answers to common questions.
How do I become a guide?
Sign up as a guide, complete your profile, and submit your ID verification. Our team reviews applications within 24–48 hours.
What is your cancellation policy?
Free cancellation up to 48 hours before the tour. 50% refund between 24–48 hours. No refund within 24 hours.
Is Tourongo available in other countries?
We currently operate in Lebanon and Turkey, with active expansion plans to more destinations soon.
How do I report an issue with a booking?
Please fill out the contact form below with your Booking ID. Our team will review your case and get back to you via email within 24 hours.